Privacy Policy

This Privacy Policy explains how your information is collected, used, and protected on our website

Introduction

Your privacy is of paramount importance to us. This Privacy Policy describes the types of information we collect from users of our website, how we use that information, how we safeguard it, and your rights regarding your personal data. By accessing or using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect information to provide better services to our users and continually improve our website. The types of information we gather include:

1. Personal Information

Name: When you register an account, fill out a form, or contact us, you may be asked to provide your name.
Email Address: This may be collected for account registration, newsletters, or support inquiries.
Mailing Address: If you make a purchase or request materials, we may collect your physical address to fulfill your request.
Phone Number: We may collect your phone number for communication related to your use of our services.

2. Non-Personal Information

Browser Type: Such as Chrome, Firefox, Safari, etc.
Device Information: Information about the device you use to access our website.
IP Address: For security, analytics, and fraud prevention purposes.
Website Usage Data: Pages visited, time spent on pages, clickstream data, and referral sites.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver relevant content and advertising. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, though this may affect your ability to use certain features of our site.

How We Use Your Information

We use collected information for the following purposes:

To Operate and Maintain the Website: Ensuring the website functions properly and efficiently.
To Improve Our Services: Analyzing user behavior to enhance website features and content.
To Communicate With You: Responding to your inquiries, sending updates, newsletters, and notifications related to your account or transactions.
To Personalize User Experience: Customizing content and recommendations based on user preferences and behavior.
For Marketing and Advertising: Sending promotional materials or showing targeted ads, subject to your consent where required by law.
For Security and Fraud Prevention: Monitoring for suspicious activity to protect users and our systems.
To Comply With Legal Obligations: Retaining records and providing information required by applicable laws or regulations.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

With Service Providers: Third-party vendors may process information on our behalf for web hosting, analytics, payment processing, or customer service. These providers are required to protect your data and use it only for the purposes specified by us.
For Legal Compliance: If required by law, legal process, or government request, we may disclose your information to authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, with notice provided as required by law.
With Your Consent: Information may be shared for other purposes if you have given explicit consent.

Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal data, subject to legal limitations.
Objection: Object to certain uses of your data, such as for direct marketing.
Restriction: Ask us to restrict processing of your data in certain circumstances.
Portability: Request a copy of your data in a machine-readable format.
Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise your rights, please contact us via the information provided at the end of this policy.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete such data.

International Data Transfers

If you are accessing our website from outside our home country, your information may be transferred to, stored, and processed in countries with data protection standards different from those in your jurisdiction. We take steps to ensure that your data receives adequate protection, as required by applicable laws.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review the privacy policies of any third-party sites they visit.

Retention of Information

We keep your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take steps to securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any significant changes by posting the revised policy on our website and updating the “Last Updated” date below.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

Email: privacy@proactsg.com
Mailing Address: Proactive Security Group, LLC, 9783 E116th Street, #375, Fisher, IN, 46037

Last Updated: July 7, 2025

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